Computer-Aided Facilities Management, built around how assets really fail.
Helpdesk, work orders, planned preventative maintenance, asset management, contractor governance and a forward maintenance register. Engineered by FM specialists, linked to compliance at every step.
The problems we built CAFM to remove.
- Reactive jobs lost to email and informal requests
- PPM schedules held by contractors, not by you
- Asset lists sprawled across spreadsheets and shared drives
- No visible link between maintenance activity and statutory compliance
What CAFM does.
Helpdesk and work order management
Single point of entry for reactive issues. Consistent categorisation by building, location, trade and issue type. Full audit trail from logging through to completion and approval.
Planned preventative maintenance
Centralised PPM schedules by asset, system and building. Clear visibility of planned, completed, missed and overdue tasks. Direct linkage between PPM activity and statutory compliance evidence.
Asset management
Single source of truth for physical assets across buildings and systems. Clear hierarchy aligned to operational and compliance needs. Visibility of asset condition, risk and criticality.
Forward maintenance register
Structured view of future maintenance risk, cost and capital intervention requirements. Links asset condition, compliance risk and maintenance history to support defensible CapEx decisions.
Technician mobile interface
Field engineers and contractors receive, update and evidence work in real time. Photo evidence and sign-off captured at source.
Contractor governance
Centralised register of approved contractors. Controlled access to jobs, assets and compliance requirements. Evidence linked directly to work orders.
One source of truth for every asset on the estate.
Asset records grouped by building, system and criticality. Engineered around how an estate is actually run, not how a database wants it to be structured. Each asset carries its full PPM, reactive, compliance and condition history.
- Hierarchy aligned to operational and statutory needs
- Criticality, condition and risk visible at a glance
- Linked to PPM, work orders and compliance records
- Bulk CSV import for large estates
Field engineers, on the same page as you.
Mobile-first interface for technicians and contractors. Receive jobs, capture photo evidence, sign off completion, all from the device in their pocket. Updates flow back to estates teams without delay.
- Native mobile experience, offline-tolerant
- Photo and signature evidence captured at source
- Real-time status updates from site to office
- Reduces paper, emails and post-visit reporting
Board-ready CapEx insight, not just maintenance noise.
The Forward Maintenance Register links asset condition, compliance risk and maintenance history into a structured view of future spend. Estate-condition gauges and 10-year forecasts give finance and boards a defensible position on capital. It is the kind of insight legacy CAFM platforms quietly leave out.
- Estate-condition gauge for board-level reporting
- 10-year maintenance and CapEx forecast
- Risk-prioritised intervention planning
- Evidence-based deferral, replacement or risk acceptance
CAFM questions, answered.
See CAFM on your estate.
A 30-minute walkthrough of CAFM against our example data, plus where it fits the wider Zerix platform.