Privacy Policy

Zerix collects only the information necessary to provide, secure and improve the service. We do not collect or store unnecessary personal data.

We collect

• Account information (name, email, company).
• Usage data and system logs for performance and security.
• Uploaded compliance documents and site data (which remain owned by the client).
• Website chat on zerix.co.uk: the messages you send the site assistant, the page you were on, and any name, work email, phone, organisation or diary preference you volunteer so we can book a demo with Dan Vaughan. Transcripts are stored and emailed weekly to dan@zerix.co.uk. Demo requests are emailed immediately.

We use this data to

• Provide secure user access to the Zerix platform.
• Deliver system updates, support and compliance reporting.
• Improve functionality and reliability through anonymised analytics.
• Answer public website questions and arrange demos with the Zerix team.

All data is processed in accordance with the UK Data Protection Act 2018 and UK GDPR.

Clients can request access to, correction of, or deletion of their data at any time by contacting privacy@zerix.co.uk.

Zerix does not sell, rent or trade user data with third parties. Where we use trusted partners for hosting and infrastructure, these providers operate under strict contractual and security controls consistent with UK and EU data protection requirements. Named sub-processors are disclosed to commercial customers under NDA in the Data Processing Addendum.