Legal
Data Retention & Deletion Policy
How long Zerix retains customer data, when it is deleted, and how clients can request earlier removal.
Last updated: 1 October 2025
Zerix maintains customer data exclusively during the period necessary to deliver services or satisfy regulatory requirements.
- Customer information is removed within 30 days of contract termination unless otherwise requested or legally required.
- Backup information undergoes automatic purging following the 30-day retention period.
- Early removal of personal information can be requested by contacting security@zerix.co.uk.
- All removal processes are documented and reviewed for regulatory compliance.