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Legal

Data Retention & Deletion Policy

How long Zerix retains customer data, when it is deleted, and how clients can request earlier removal.

Last updated: 1 October 2025

Zerix maintains customer data exclusively during the period necessary to deliver services or satisfy regulatory requirements.

  • Customer information is removed within 30 days of contract termination unless otherwise requested or legally required.
  • Backup information undergoes automatic purging following the 30-day retention period.
  • Early removal of personal information can be requested by contacting security@zerix.co.uk.
  • All removal processes are documented and reviewed for regulatory compliance.